Evaluation of the Military OneSource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction
by Erika Litvin Bloom,Lisa H. Jaycox,Thomas E. Trail
ISBN 13: 9781977406538
Format: Paperback (86 pages) Publisher: RAND Corporation Published: 31 Jul 2021
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The Impact of Mindfulness Meditation Programs on Performance-Related Outcomes: Implications for the U.S. Army
by Kimberly A. Hepner, Erika Litvin Bloom, Sydne Newberry
ISBN 13: 9781977408860
Format: Paperback (174 pages) Publisher: RAND Corporation Published: 15 Jul 2022